Privacy Policy

At First Tire Co., we respect your privacy and are committed to protecting the personal information you provide when using our website, applications, products, and services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• WhatsApp number
• Company name
• Account and login information
• Service location and address information
• Product, quotation, installation, maintenance, and other service request details
• Files and attachments submitted with your requests
• Any other information submitted through our forms, website, or applications

We may also collect limited technical information automatically, such as browser type, device type, IP address, language preferences, visited pages, and website or application usage information.

Third-Party Sign-In Services

If you choose to register or sign in using a third-party authentication service, such as Google or Apple, we may receive certain account information from that provider.

Depending on the provider and your privacy settings, this information may include your name, email address, profile picture, and a unique account identifier. When using Sign in with Apple, Apple may provide a private relay email address if you choose to hide your email address.

We use this information only to create, authenticate, secure, and link your First Tire Co. account. We do not receive, request, or store your Google, Apple, or other third-party account passwords.

Information received through third-party sign-in services is not sold or used for advertising purposes.

How We Use Your Information

We may use the information we collect to:

• Create and manage your account
• Authenticate your identity and secure your account
• Link your account to an approved third-party sign-in service
• Process quotation, installation, maintenance, and other service requests
• Respond to inquiries and customer requests
• Provide customer support
• Contact you regarding your requests, products, and services
• Send necessary email, SMS, or other service notifications related to your account and requests
• Improve our website, applications, products, and services
• Prevent fraud, misuse, and unauthorized access
• Comply with applicable legal and regulatory requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website features, remember user preferences, improve user experience, maintain secure sessions, and analyze website traffic.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers only when necessary to operate our website and applications, process requests, provide communications, authenticate users, or deliver our services.

These providers may include hosting, email, SMS, analytics, authentication, storage, and technical support providers.

Information may also be disclosed when required by law, regulation, or legal process, or when reasonably necessary to protect the rights, safety, and security of First Tire Co., our customers, or others.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and request records, meet legal obligations, resolve disputes, and protect against fraud or misuse.

Data Security

We implement reasonable administrative, technical, and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Third-Party Services and Links

Our website and applications may use or contain links to third-party services, including authentication services provided by Google and Apple.

Third-party services operate according to their own terms and privacy policies. We are not responsible for the content, security, or privacy practices of external websites and services.

Your Rights and Choices

Subject to applicable laws, you may request:

• Access to your personal information
• Correction or updating of inaccurate information
• Deletion of your account and associated personal information
• Withdrawal of consent where processing is based on consent
• Disconnection of a third-party sign-in account, such as Google or Apple

Certain information may be retained when required by law or for legitimate business, security, fraud prevention, dispute resolution, or recordkeeping purposes.

Account and Data Deletion

You may request the deletion of your First Tire Co. account and associated personal information by contacting us through our Contact Us page.

Please provide sufficient information to verify your identity and identify the account you want deleted.

After verifying the request, we will delete or anonymize the applicable personal information unless retaining certain information is required by law or reasonably necessary for security, fraud prevention, dispute resolution, or business recordkeeping purposes.

Disconnecting Google, Apple, or another third-party sign-in service does not automatically delete your First Tire Co. account. You may submit a separate request if you want your First Tire Co. account and associated personal information deleted.

Children’s Privacy

Our website, applications, and services are not intended for children, and we do not knowingly collect personal information from children without appropriate legal authorization.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.

Last Updated: August 2026